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8:00 - 4:30 Monday to Friday
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7:30 - 4:30 Friday
Email / Chat:
7:30 - 9:00 Monday to Thursday
7:30 - 4:30 Friday
Self Service Ticketing Portal
As part of the University's transition to uAlberta Google Apps, Old Central Mail has been changed to read-only. This means it will no longer receive new messages.
Users who rely on Central Mail need to switch to uAlberta Google Apps to avoid disrupted mailflow.
To upgrade to uAlberta Google Apps, go to: http://www.ualberta.ca/google/switch
If you use a department email server, your email will continue to be delivered there. You can check your email status by going to CCID Profile Manager and checking the "forwarding" section.
Waiting for your old mail? Signed up to have us move your email and you want to know how it is going? Go to the Migration Status page and find out.
For more information about using Google Apps, please check out the AICT Helpdesk video tutorials page, some quick tips and tricks and Google’s online training courses.
The Technology Training Centre (TTC) offers FREE hands-on Google Apps training. Check the training schedule to see when the next course is offered.
The AICT Helpdesk is now acting as the level one support for PeopleSoft. To find out more about PeopleSoft please visit the Administrative Information Systems website at http://www.ais.ualberta.ca/.
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