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Helpdesk

Welcome to the online Helpdesk!
This site is intended for University of Alberta staff, students and faculty who require technical assistance from AICT.


There are a few ways to contact us for help:

Email: helpdesk@ualberta.ca
Phone: (780) 492-9400
Options:
  1. Systems Status
  2. CCID Help
  3. PeopleSoft Help
  4. Helpdesk Analysts
  Live Help
Large Format Printing Support Email:
printing@ualberta.ca
  Large Format Printing Support Phone:
(780) 492-2262
 
Office: Room 302,
General Services Building
Watch the Helpdesk Video Podcast
 
Walkin: Phone Service: Email / Chat Service:
Monday to Friday,      
8:30am - 4:30pm
Monday to Thursday,      
8:30am - 4:30pm
Monday to Thursday,      
8:30am - 9:00pm*
*Subject to staffing.
Friday
8:30am - 4:30pm
Friday
8:30am - 4:30pm


We appreciate any feedback you want to share. Your comments are welcome via the Site Feedback page.