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Email: helpdesk@ualberta.ca
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Gone Google: A Site to See

Google Apps LogoThere’s been a lot of hype about the University of Alberta “Going Google”—but what does this mean for you? We have created a UAlberta Google Apps website to explain the Google craze, accessible at http://google.ualberta.ca.

Along with an overview of each of the services in the Google Apps Suite, we have provided you with some tips on how to best implement and use these tools in your daily life on campus. ;What’s more, we have free training through the Technology Training Centre available to you if you have some difficulties finding your way around the application suite!

Please take a visit, it really is a site to see!

Waiting for your old mail? Signed up to have us move your email and you want to know how it is going? Go to the Migration Status page and find out.

For more information about using Google Apps, please check out the AICT Helpdesk video tutorials page, some quick tips and tricks and Google’s online training courses.

How do I get trained?

The Technology Training Centre (TTC) offers FREE hands-on Google Apps training. Check the training schedule to see when the next course is offered.

PeopleSoft

The AICT Helpdesk is now acting as the level one support for PeopleSoft. To find out more about PeopleSoft please visit the Administrative Information Systems website at http://www.ais.ualberta.ca/.

How can we Help you?

We support
We may support
We don't support
We would be glad to help you.
  • Peoplesoft Support
  • Bear Tracks for Staff
  • Email setup
  • CCIDs and passwords
  • Wireless access
  • Central storage and website set-up
  • Anti-virus software installation
  • Large format printing for research posters
  • Hardware support and repair
We can't make any guarantees but give us a shot, what have you got to lose?
  • Application support for stuff like Microsoft office, iTunes, or anything else you like to use
  • Software installation
  • File recovery from USB keys or external hard drives
  • Virus scanning
  • Hardware assessment
  • Using Bear Tracks for Students
  • EZProxy
  • Computer repair, just the software no hardware
  • General computer use like webdesign, graphic design, what software to use
This stuff is supported by another department. Click on the link to find their contact info.


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